Package
Merakify Workforce Productivity
Microsoft 365 with helpdesk and device care, for organizations of 5 to 300 users.
Every tier includes Care – Productivity, Care – Helpdesk and Care – Devices.
One simple price per user, monthly
See the packageA managed services company
What do you want to Merakify?
We do the complex work with care, so every organization can experience technology simply.
See how we workChoose an answer
Merakify X
AdviseWe understand it firstBuildWe build it rightCareWe run it well and keep improving it
For your organization
Package
Merakify Workforce Productivity
Microsoft 365 with helpdesk and device care, for organizations of 5 to 300 users.
- Microsoft 365 licenses
- Care – Helpdesk for every user
- Care – Devices, one computer per user
Our technology partners
- Omani company, established 2024
- Founder-led team with 15+ years of experience
- Aligned with ITIL 4, ISO/IEC 27001 and other standards as internal guides
- Response targets in writing for every Care level
Most organizations don’t lack technology. They lack someone who makes it all work together.
Too many tools, too many suppliers, too many handoffs. When something breaks, everyone owns a piece and no one owns the result.
Merakify X is the missing layer: we understand what you want, choose what fits, build it properly and care for it over time.
Merakify Services
Advise. Build. Care.
One framework, three phases, six stages, and a named owner for every piece of work.
- DiscoverUnderstand the need, the context, the constraints, the risks and the result you want, then advise on what fits.
- DesignDefine the solution, architecture, scope, ownership, security and acceptance.
- DeployImplement, configure, integrate, test, enable your team and hand over.
- OperateSupport, administer and monitor what we take responsibility for.
- AssessReview performance, adoption, risk, cost and what should improve.
- ScaleOptimize, automate, expand or add capability through controlled change.
Work moves from left to right; a major change starts again with Advise. See how we work
Start at Essential. Grow with us.
Every organization starts at Essential and moves up with us, to Advanced and then Complete or Tailored, as we learn its needs and it sees results.
A typical first year: three months at Essential, three at Advanced, then six at Complete or Tailored.
- Essential:The essentials, done properly
- Advanced:More capability and wider coverage
- Complete:Our fullest coverage
- Tailored:Scoped and quoted for larger or special needs
Each move is agreed at a quarterly service review, never automatic: you move up, stay, step down or go Tailored, with the reason recorded.
Package
Merakify Workforce Security
Protection for each user’s computers and email, managed by Merakify X.
Every tier includes the Care module of each license it holds.
One simple price per user, monthly
See the packageOne Apps & Collaboration Care level covers every part of a package, and the two packages can be combined at different tiers.
Compare the packagesMerakify X Customer Portal
You always know who owns your work, what happens next, and when.
Every customer gets the Merakify X Customer Portal: tickets, projects, managed assets, invoices and user management in one place.
- A named owner for every piece of work
- A monthly service report
- A quarterly service review
Merakify X Customer Portal
TicketsProjectsManaged assetsInvoices
RequestOwnerStatusNext step
New user setupOwner: Service deskIn progressLaptop and accounts prepared
WiFi in meeting roomsOwner: Network engineerScheduledCoverage check on site
Firewall updateOwner: Network engineerDoneNoted in the monthly report
Quarterly service reviewOwner: Service managerScheduledAgenda shared in the portal
Merakify Technology
Five families. One foundation.
Merakify Technology builds the foundation; Merakify Services makes it work and keeps it working.
Merakify Network & Security
Secure. Connected. Protected everywhere.
- Firewall
- Switching
- WiFi
- Secure Access
- Endpoint Security
- Server Security
- Email Security
Merakify platform
Merakify Customer Engagement
Conversations, CRM, websites, booking and automation in one place.
See the platformMerakify platform
Merakify Business Management
Connected business management for sales, finance, purchasing, inventory, projects and people, powered by Odoo.
See the platformMerakify platform
Merakify Cloud
Cloud servers sold monthly, on capacity we run from local cloud providers, named in your proposal.
See the platform
Technology enables. Services execute. Business grows.See all technology
Every organization, whatever its size.
Each organization hears the part of our story that answers its own situation.
Micro and small organizations
Get the IT function you can’t build alone.
Mid-market organizations
Extend your team, not your headcount.
Enterprise
Specialist depth, clearly scoped, reliably delivered.
Government and semi-government
Accountable delivery, built on local capability.
Stronger together
We handle what we do best ourselves, bring in trusted specialists for the rest, and agree in writing who owns what before work starts.
How we work with partnersOur part in Oman Vision 2040
We strengthen local ICT capability and transfer knowledge, so your own team grows more capable, not more dependent.
About Merakify XSimplify, secure, operate and grow.
What do you want to Merakify?
Your first Merakify Advise session is free. We reply within one business day.
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