Skip to content
Request a consultation

Merakify Customer Engagement

Bring every conversation into one place.

A short animation of the Merakify Customer Engagement dashboard, with every module in one place: campaigns and social, inbox, contacts, calendar and booking, workflows, pipeline, payments and invoices, reviews and reporting. A social post goes out at 6:00 pm. At 11:42 pm a WhatsApp message asks to book a visit; the AI agent answers the same minute with a link to the booking page, and a new contact is created. At 11:44 pm the customer books Sunday 10:00 online. A workflow sends the confirmation and a reminder the day before, and the pipeline moves to Booked. On Sunday, after the visit, the invoice is paid by payment link and the pipeline moves to Won. A review request goes out and a new review arrives. The dashboard updates: one more lead, appointment, paid invoice and review. Answered at 11:42 pm. Booked. Paid.

AI agents are included in the Standard and Premium levels; every other module shown is in every level.

Every conversation in one inbox

WhatsApp, email, social media and website chat arrive in one Conversations inbox, so your team answers from one place.

From first message to won work

Each request moves through your pipeline, and workflow automation handles the follow-up at every step.

Your team chooses the steps. Merakify Build can set them up with you.

Everything in one place

CRM, sales pipelines, conversations, websites, funnels, forms, booking and workflow automation, run by your team.

  • Conversations

    • Email, WhatsApp and social media conversations
    • Website live chat

  • Sales

    • CRM and sales pipelines
    • Forms and booking
    • Payments and invoicing, with e-signed contracts
    • Lead reporting

  • Marketing

    • Websites, funnels, blogs and A/B tests
    • Email and WhatsApp campaigns
    • Social media scheduling and publishing
    • Surveys and ad reporting
    • Reputation management with review requests

  • Growth

    • Workflow automation
    • Online stores
    • Memberships and communities
    • Affiliate management
    • AI tools that draft content and reply to reviews

Levels and prices

  • BasicStart here

    OMR 45

    per account, monthly

    • Up to 5 users
    • Every feature except AI agents
    • WhatsApp included

  • Standard

    OMR 175

    per account, monthly

    • Up to 10 users
    • AI agents with a monthly allowance
    • A monthly usage credit

  • Premium

    OMR 295

    per account, monthly

    • Up to 25 users
    • AI agents with no monthly cap, under fair use
    • A larger monthly usage credit

  • Tailored

    Quoted

    for larger needs

    • Scoped and quoted for you
Compare everything
Per accountBasicStandardPremiumTailored
UsersUp to 5Up to 10Up to 25Larger needs
Every feature except AI agentsIncludedIncludedIncludedIncluded
WhatsAppIncludedIncludedIncludedIncluded
AI agentsNot includedWith a monthly allowanceNo monthly cap, under fair useAgreed
Monthly usage creditNot includedIncludedLargerAgreed
Price per account, monthlyOMR 45OMR 175OMR 295Quoted

A check means included; a dash means not included.

Prices in Omani Rial (OMR), before 5% VAT.

Messaging and email beyond any included credit use a usage pack.

What the subscription covers

  • Your team runs the platform: your campaigns, leads and daily workflows.
  • Add Merakify Care or Merakify Build when you want us to run or build them with you.
  • Calling is not offered for now.
See Care – Social Media

Bring every conversation into one place.

Request a consultation

or email [email protected]

Your first Merakify Advise session is free. We reply within one business day.